Help · Getting started
The first hour, in order.
SIAARU is invitation-only: there is no sign-up form. Your organisation's owner invites you by email, the link signs you in once, and you set your password and a second factor on the way in. From there, the product ticks its own checklist as your data arrives.
1 · Signing in
An invitation, then your own second factor.
The invitation email carries a link that works once and expires. Follow it, choose a password of twelve characters or more, and enrol a second factor — an authenticator app, or a passkey (Face ID, Touch ID, Windows Hello) if your device offers one. Administrators must; everyone else is asked to, and an owner can make it mandatory for the whole organisation.
If you cannot sign in, write to support@siaaru.com from the address you were invited on. Nobody will ask you for your password.
2 · The setup wizard
Four questions, once.
The first owner to sign in is asked what the organisation makes, which currency it reports in, where its plants are, and which ERP it runs. The answers shape the import templates and the Control Tower's targets; every one of them can be changed later under Operating policy.
3 · The first-hour checklist
Ticked by your data, not by you.
The Control Tower shows five steps until they are done: import materials, import stock positions, import purchase orders, work your first exception, invite a colleague. Each is marked done when the thing actually exists — materials are in, an exception has been opened — not when a tooltip is dismissed. There is no dismiss button. When everything is done the list retires itself.
4 · The order to load data
Masters first, because references resolve by code.
| Step | Load | What it switches on |
|---|---|---|
| 1 | Materials, suppliers, customers | The master list everything else hangs off |
| 2 | Inventory | Days inventory outstanding, turnover, stockout risk |
| 3 | Purchase orders, sales orders | OTIF, supplier scores, working capital |
| 4 | Shipments, forecast | Delay rate, forecast accuracy, the what-if screen |
| 5 | Production orders, bills of material | The planner, shortage prediction, consumption |
A purchase order naming a supplier you have not loaded yet is refused with that reason, never given a placeholder. The importing data page explains what the refusal tells you.
5 · The daily loop
Open an exception. Read the evidence. Decide.
Every fifteen minutes the product re-reads your records and raises an exception for anything that needs a decision — a material below safety stock, an order that will miss its promise, a supplier drifting late. Each exception shows the figure, the formula that produced it, and the rows it came from. Acknowledge it, assign it, or resolve it; that is the loop, and it is the whole product.
Next: approvals and actions, for what happens when an exception comes with something the product can do about it.