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How the product works, in the order you meet it.
Seven short pages, each written for the person in front of the screen rather than the person who built it. Where the product refuses something, the page says what it refuses and why, because that is the part nobody guesses right.
Start here
The first hour, and the daily loop.
Signing in for the first time, the setup wizard, the first-hour checklist, and the order to load your data in so that references resolve.
Templates per ERP, the mapping that is saved and reused, the quality score, quarantine, and what a refused row tells you to do about it.
How a finding becomes a recommendation, a recommendation a request, a request an action — and how the product checks the action worked.
"If this shipment is late, what happens?" — asked of the same arithmetic the Control Tower runs, and answered per material, order and customer.
Connecting and protecting
Your systems, your people, your data.
Reading from your ERP, testing a connection, the scheduled sync, and the switch that lets three approved actions be written back.
Roles, two-factor sign-in, passkeys, single sign-on, module access per person, and the audit trail behind every change.
The request id that ties what you saw to what the server did, where to find it, and what to send so it is fixed on the first reply.
What each module produces, a worked example, what it refuses, and — where one exists — a short film of it running on demonstration data.